Refund Policy

Effective Date: February 2026

Thank you for using Bitdance. The Bitdance model is open source (Apache 2.0) and free to use. If you use paid API or managed services offered by ByteDance or partners, the following refund policy may apply.

1. Open Source Use

Bitdance core model and code are free and open source. There are no charges for downloading, self-hosting, or using the model under the Apache 2.0 license. No refunds apply to free usage.

2. Paid API or Services

If you purchase API credits or subscription plans for managed Bitdance inference, refund eligibility will be stated in the specific product terms at the time of purchase. Generally, unused credits within the stated period may be refundable; used credits are not.

3. Contact

For refund requests or questions regarding paid services, please contact the provider from whom you made the purchase, or reach out to ByteDance support with your order details.